Our Fibre to the Mast (FTTM) Technology
We call the main technology powering Wessex Internet Fibre to the Mast (FTTM). This technology allows us to deliver lightning-fast wireless Internet with a high capacity gigabit fibre core to drive massive data throughput to our customers.
Comparing the two approaches
BT Retail’s latest ‘fibre’ broadband service is being branded Infinity. BT’s services use Fibre to the Cabinet (FTTC) technology. This is where fibre is routed to a green cabinet, and your copper telephone line connects to this. In this respect, we’re different because we use wireless technology for the final mile compared to copper.
Wessex Internet’s service has as much fibre as BT’s “Fibre broadband” but we’re choosing not to mislead our customers by calling it fibre broadband.
Why ours is better
– Our services go further and faster.
– Our services are being deployed in rural very low populated areas.
– Our services are installed and supported by locals, for locals.
– Our services aren’t restricted by Exchange-only lines.
– Our customer support is based in the UK.
Microwave to the Mast technology
Where we expand into regions further afield, we use MTTM, or Microwave to the Mast technology.
We still offer the same high speeds and low latency connections as with our FTTM technology, and all MTTM back hauls support end user connections of at least 30 Mb/s down and 10 Mb/s up, and most support up to 50 Mb/s.
OUR PRODUCT RANGE
We live in rural area of Wiltshire and have never enjoyed such incredible internet service until now. Wessex Internet is a game changer I recommend highly
Couldn't be happier! Full fiber was provided at no cost to us (using government vouchers) before schedule and everyone was extremely helpful and we have had no issues at all.
The Internet connection is a distinct improvement on our previous provider, measured by independent websites for upload and download speed and in practice probably saving up to a minute on large downloads for my work. The connection so far has proved more reliable: it used to drop fairly often and annoyingly in online meetings; this has not happened - so far. On the downside, Wessex were very vague about installation timetables and generally communicating and we are still waiting for them to repair something they broke during the installation.
Great service, friendly engineers who fitted cable and box's, good connection, will recommend to any rural household, thank you Wessex internet
Fast and reliable, would appreciate more control over router settings e.g. DNS server
Very happy with the broadband service as well as having the ability to top up if we exceed the allowance, which hopefully will only be on rare occasions! We now have a Wessex VOIP phone installed which works perfectly.
Just moved house. Gave Wessex Internet two weeks notice of my moving date and everything was ready and working when we moved in. It’s been up solidly ever since - and with the advertised bandwidth.
I am absolutely delighted with Wessex Internet and cannot fault the service I have received so far. When I was looking at their service I was a bit put off by their prices, however considering I was paying BT £37 per month for both phone and broadband, for only £10 extra with Wessex Internet I have both a phone and broadband package. On the first day of getting Wessex Internet installed, I instantly saw the difference in my internet speed and reliability. Working from home, this has been a real game changer and has eliminated any obstacles I had faced before with a basic slow internet speed provided by BT. The Team have been really understanding and accommodating. The overall Customer Service experience I have received has been amazing. I highly recommend them to anyone looking for a better reliable internet provider!
I am very pleased with the service and the equipment. It is nice to have such good and fast WiFi.
I am really pleased with the internet service provided by Wessex Internet, we live in the middle of nowhere and I never have expected the speed and service we have, it is better than we were expecting. The speed is constant, it doesn't drop out and we the whole family are able to enjoy a reliable service. We use it for gaming, streaming TV, movies, and home working.
Good service but there are times when the internet is not avaliable for some reason
Everything has been 5 star so far, cannot fault Wessex Internet. Now have a broadband speed I could only dream of a couple of months ago.
Worth the wait. The service is so much faster and more consistent than we were getting with standard fibre.