Project Gigabit North Dorset

Frequently asked questions

• What areas are you connecting?

  Please view our map for more details of the areas we will be connecting or enter your address into our coverage checker.

• Will my house be connected?

  You can check if your property is included on our coverage checker.

• When will you be connecting my area?

  Our network build commenced Autumn 2022 and this will carry on through to September 2025. Register your interest and we will keep you up to date with plans for your area.

• When can I order broadband?

  You can see if your property is included by using our coverage checker. You will be able to order from us or any participating wholesale provider once network build in your area commences.

• Are you connecting all houses in these locations?

  The Project Gigabit contract is to connect properties in these areas that do not already have a gigabit-capable connection or are not included in operators' roll-out plans for gigabit-capable broadband. Click here for more information on the contract and how eligibility of premises was determined.

  Use our coverage checker to see if your property is eligible under this programme or if Wessex Internet is able to connect you through other projects in the area.

• Why isn’t my area included?

  These are the areas we have been contracted to deliver by BDUK under the Project Gigabit contract. Click here for more information on the contract and how eligibility of premises was determined.

• Will you close roads in my village?

  We build our network across fields and farmland, rather than roads, where possible to keep disruption to a minimum. We will work closely with residents, businesses and parish councils to ensure you are kept well informed about any upcoming work in your area.

• What Internet Service Providers (ISPs) can I sign up with?

  The network is an open access wholesale network, which means that any Internet Service Provider (ISP) can offer their services over the network if they wish to. All properties connected will be able to take a Wessex Internet service. As other Internet Service Providers participate in our wholesale programme, we will list their details here.

• How can I get involved?

  We work closely within the local community before during and after each stage of the work. We often work with local Community Champions who help to spread the word of our plans and ensure we address any community concerns. We’re always on the look out for people who want to get involved – so please do get in touch with us at community@wessexinternet.com

• What happens next?

  We will make contact with landowners, residents and businesses in your area with details of our plans a few months in advance. You can register your interest here, and we advise you to check this website as we will be updating it regularly.

• Will you be using existing phone cables, masts and local exchanges?

  We are building a new full fibre network that is independent of any existing fibre, local exchanges or cabinets. We do sometimes use existing infrastructure such as poles or ducting where appropriate to build our network.

• Will you be connecting businesses too?

  Yes, business premises are included in the programme as well as residential premises. Use our coverage checker to see if your business or home is included.