How can we help?

Search our Frequently Asked Questions here or see commonly asked topics below.

Need help?

If you want some advice on an upgrade to your existing package, or need to let us know about a problem, our friendly customer support team in Dorset are here to help Monday to Friday 8am to 5:30pm (excluding public holidays)

Call us on 0333 240 7997, or you can complete the form, and we’ll get back to you.

Why not download our new app?

Manage your account, check bills, access help information and contact our customer support team.

Download now from the Apple App Store or the Google Play store