Small business broadband

The Cricketers

Popular village pub upgrades Full Fibre 900 package

For Georgina and Neil, the decision to upgrade the pub to full fibre connectivity was straightforward. They recognised that this would not only improve their customers’ experience but also significantly help them with the pub’s administrative and promotional operations.

"Everyone has commented on the fact that the internet doesn't drop, which is a plus! We can now take card payments quickly and efficiently without delays. Our customers have given lots of compliments about the internet and the fact that it's a local provider."

- Georgina and Neil, The Cricketers.

Jonathan Hoskyns in North Perrott

Jonathan Hoskyns runs North Perrott Fruit Farm in South Somerset with his wife. As both a residential and business customer, Jonathan knows how important fast, reliable internet is for staying connected and running a rural business efficiently.

"We’d been waiting for fibre for years. Wessex did the job ten times quicker than anyone else and really got on with it. The parish council used to be full of complaints about the internet, but those have completely disappeared.”

- Jonathan Hoskyns, North Perrott Fruit Farm.

Redlynch Tractors

Somerset business welcomes speedy broadband

"Everyone found the connectivity poor, very slow and frustrating" - Their previous internet connection made all businesses processes more time-consuming and difficult to manage, leaving staff and customers irritated.

Wessex Internet connected its Somerset site to full fibre in 2019 and it has helped to speed up internal processes and allows wider usage.

"The biggest impact is that it has helped us to implement and improve new online systems and programmes."

- Company Secretary, Redlynch Tractors

Wessex Trailers

Wessex Trailers is on a roll with the help of ultrafast broadband

Like many rural businesses, Wessex Trailers suffered with an extremely slow internet connection, making it difficult to run their e-commerce store efficiently and impacting the productivity of its workforce.

Wessex Trailers now has an excellent broadband connection that they can rely on and have been able to grow the e-commerce side of the business considerably.

"Over the last three years we have doubled our turnover on internet sales, and we are now developing our own spare parts site. This isn't something we'd have considered with the old internet connectivity."

- James Eaton, Wessex Trailers

Farmer Palmers

Powering the operations of a busy tourist attraction

As a tourist attraction with over 100,000 visitors per year, running operations with speeds of up to 4Mbps, the previous Fibre-to-the-cabinet (FTTC) connection was not fit for purpose. Plus they would often lose internet if the copper cable route flooded.

Farmer Palmers now receives over 10x their previous provider’s speed.

"Having Wessex Internet as our internet provider has taken away all the stress and anxiety of not knowing when the next outage will be as it just works. The service is so reliable and we’re able to get on and work."

- Sandra, Farmer Palmers

Ellis Campbell

Improvements From 1Mbps average to up to 100Mbps

The previous internet provider could only offer this busy property management company a maximum download speed of 1Mbps which was almost impossible to work with. Often times employees would need to work from their mobile hotspot.

After installing ultrafast fibre direct to the office, Ellis Campbell now receives download speeds of up to 100Mbps and upload speeds of 50Mbps and are now able to work quickly and efficiently.

“The support team are great. If they cannot answer a question immediately; they come back to you as soon as they can. Our way of working has changed beyond recognition”

- Sarah Kirby, Ellis Campbell

Lulworth Heritage Centre

A challenging rural installation proves successful

With two offices onsite and nine employees working for a busy public visitor centre, it’s imperative that business operations run smoothly, but this just wasn’t the case with their previous internet connection. It was extremely slow, especially when multiple users were trying to access.

Now Lulworth Heritage Centre now receives average download speeds of 100Mbps, staff are able to work quicker and have multiple applications open at once. A great outcome.

“Having Wessex Internet as our provider has improved efficiency all around”

- Maddy, Lulworth Heritage Centre

Hotbox Studios

Levelling up the efficiency of a digital agency

Hotbox Studios previously struggled to be efficient with a slow Fibre-to-the-Cabinet (FTTC) connection, endless problems and then an expensive 4G solution.

With average speeds of 100Mbps all aspects of work are now so much easier to complete for this digital business always working online. Plus they feel more secure and confident of no drop outs.

“Wessex Internet are excellent and miles ahead of other providers, we are very happy we made the decision to sign up with them. They are the best ISP that we’ve had in 20 years of business”

- Mark, Founder of Hotbox Studios