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Careers

We’re keen to hear from anyone who likes the idea of working for an innovative company in the beautiful Dorset Countryside. If you can see yourself as part of our high tech team and have great people skills you may well be the next perfect Wessex starter!

We try to list our most crucial vacancies below but we’re growing rapidly and often recruit candidates who compliment the team rather than to fill a specific position. If you like the idea of revolutionising rural broadband but don’t see anything that interests you below, then feel free to email us with a CV as well as your pitch of what you’d do for us and why you’d fit in. We might not reply straight away but we’ll definitely consider your CV and get in touch if you grab our attention!

Whether your interest is in sales, networks and tech, marketing, engineering or customer service, give us a shout at jobs@wessexinternet.com

We’ve built our business on being the kind of place where everyone has:

 

  • The freedom and confidence to grow your career
  • A contribution that is valued and rewarded
  • Control of their personal development
  • Regular opportunities for teamwork and collaboration in your day to day role as well as on cross department team projects
  • A vibrant working environment
  • The opportunity to help us build a company with a better customer ethos

Current Vacancies

Technical Support Analyst

About the Company

Wessex Internet is an award-winning rural Fibre and Wireless ISP in the South West that currently supports almost 3000 customers with many more devices, 110 masts and over 350kms of private fibre. The network is growing rapidly at over 5% a month to meet the high demand for its Wireless and Fibre services.

Role Overview

The successful candidate will report to the Technical Director and will be part of the team that provides 2nd line support to our client base. As part of the Network team he/she will also participate in the expansion of an existing WISP & Fibre network, maintaining its health and security.
The successful candidate will require a demonstrable knowledge of networking, IP technologies, routing and switching. He/she will also have customer support experience.

Responsibilities

• Answer support calls, providing 2nd line technical support to customers.
• Be part of the team that monitors and maintains the Wireless/Fibre network.
• Assist in the configuration and deployment of network devices.

Qualifications and Experience

• University (or equivalent) degree in computer science, engineering or related field or 2-3 years professional experience relevant to this role.
• At least 1-2 years’ experience working in a customer support environment.
• A working knowledge of routing and switching hardware e.g. Cisco / Juniper. Mikrotik experience is highly desirable.
• Knowledge of TCP/IP stack and OSI model, L2 and L3 switching and routing technologies.
• A working knowledge of Linux-based operating systems is desirable.

Personal skills

• Accomplished support and customer-facing behaviours
• Good written and oral communication
• Have a pragmatic approach to problem-solving
• Strong self-organisational skills
• Be capable of learning new skills/technical environment

Job Type: Full-time
Job Location:
• Nr. Blandford
Required language:
• English
Required licence or certification:
• Driving Licence

To apply for the role, please send us your CV at jobs@wessexinternet.com.

Construction Team Members

This is an exciting opportunity to join a growing team building Fibre network in rural areas.

Wessex Internet is a dynamic and fast-growing ISP that is changing the way Full Fibre broadband is rolled out in rural areas. We believe that the countryside deserves a better internet experience and are passionate in delivering a fantastic service to our customers whose copper line upgrade is deemed uncommercial by the rest of the telecoms industry. We design, build and manage our own 800km Full Fibre network in-house.

Our Construction Team are looking for self-motivated, hardworking people to join our team. We operate specialist trenchless equipment, to allow simple and efficient build in tricky terrain.

The team is split into two sections. Network construction – building the backbone network – and garden construction – more customer-facing, running the section of cable up to each individual new customer.

Roles are available to suit applicants of varying experience and qualifications. These include:

1. Mole Plough Team Leader

• Increased responsibility of managing a team
• Requires great time and motion skills to maximise productivity
• Liaising with landowners about routing and obstacles
• Maintenance of machinery

2. Mini Excavator Operators – to work as part of a mole plough gang
3. Directional Drill Operators
4. Garden Work Operatives

If you are looking for a change of scene and the idea of joining a growing team contributing to innovation in rural Dorset excites you then perhaps this is the place for you.

Our centre is Blandford, Dorset and most work within one hour of base.

Yard start from Blandford.

Driving licence essential for all roles.

Competitive rates of pay.

Mon – Fri, Saturday optional.

Trailer test / HGV / digger driving experience desirable although training available for the right candidate.

Agricultural background is desirable.

To apply for the construction team, please email us your CV at jobs@wessexinternet.com.

Wessex Internet - Your Local Superfast Provider

Excellent customer service and clear, regular billing information supplied. Good signal coverage in Iwerne Minster.

Vinny Ronan - 08/08/2019

Wessex Internet - Your Local Superfast Provider

Fast internet but loose connection from time to time.

Swift Agri Ltd - 27/05/2019

Wessex Internet - Your Local Superfast Provider

Great value and service.

Anonymous - 07/05/2019

Wessex Internet - Your Local Superfast Provider

Great customer service. Helpful engineer.

Anonymous - 03/05/2019

Wessex Internet - Your Local Superfast Provider

Wessex remembered me straight away even after a delay because of previous provider,came when they said and no problems with service

John Baker - 03/05/2019

Wessex Internet - Your Local Superfast Provider

Brilliant company. Brilliant Service, the works team superb, clean and tidy throughout the install. You would be foolish to not go with Wessex Internet.

Richard Glyn Foundation (Charity) - 03/05/2019

Wessex Internet - Your Local Superfast Provider

After any years of very poor broadband with BT we were able to join Wessex Internet and have never looked back. Thank you.

Anonymous - 03/05/2019

Wessex Internet - Your Local Superfast Provider

superfast a bit disappointing. Worked superfast at first, but seems to have slowed down again.

Chapman and Warnes - 02/05/2019

Wessex Internet - Your Local Superfast Provider

Living in a remote area and struggling for many years with a minimal download speed of 1 mb, we turned to Wessex Internet We now get a minimal speed of 50 mb with no lagging or buffering, it has made such a difference, and they were very helpful every step of the way!

Carol Sayers - 02/05/2019

Wessex Internet - Your Local Superfast Provider

We are very satisfied and so pleased that we joined up with Wessex

Elly Hobbs - 02/05/2019

Wessex Internet - Your Local Superfast Provider

We have only had Wessex internet for a few months and everything is working well, we only have the 35mb speed which is more than adequate for general use and watching programs such as Netflix and prime tv

Terry Wardle - 02/05/2019

Wessex Internet - Your Local Superfast Provider

Everything seems to be ok. Sometimes it seems a bit slow but I don't know if that is my MacBook or the internet.

Anthony West - 02/05/2019

Wessex Internet - Your Local Superfast Provider

Dealing with Wessex Internet has been very straightforward. The installation process was completed efficiently and effectively and I am getting the speeds promised.

David Wood - 02/05/2019

Wessex Internet - Your Local Superfast Provider

It works. Fast. Very fast. Very fast indeed. Great customer service too. Don’t go changin’!

Siroos Tavassoli - 02/05/2019

Wessex Internet - Your Local Superfast Provider

Still a brilliant service. Really happy!

Samantha Freisenbruch - 02/05/2019

Wessex Internet - Your Local Superfast Provider

Efficient set up. Friendly office staff Quality reception/signal Thus far very pleased and would recommend.

Ray Thomas - 02/05/2019

Wessex Internet - Your Local Superfast Provider

Swift, efficient, value for money and pleasant people.

M A Tory Ltd - 02/05/2019

Wessex Internet - Your Local Superfast Provider

Super efficient company.. Super fast broadband.!

Jean Bell - 02/05/2019

Wessex Internet - Your Local Superfast Provider

An extremely good service from first contact through to installation, quick and efficient. The speeds are so much quicker than the old broadband, programmes are ready to watch before I’ve sat down again and when doing boring things like VAT returns, it doesn’t keep cutting out and I have to reconnect. My only gripe is that it doesn’t reach all round the house but I can live with that.

Eunice Dale - 02/05/2019

Wessex Internet - Your Local Superfast Provider

Good personal service and a good product. It has been an easy transition to use Wessex Internet.

Student Tribe Ltd - 02/05/2019

Wessex Internet - Your Local Superfast Provider

The cable was laid underground with the minimum of fuss by a skilful machine operator who was very thorough in respect of finding depth of existing pipes and cables and the end result is we have a very good signal and can very nearly say goodbye to BT, which would please me very much indeed.

Chris Whitlock - 02/05/2019