Somerset business welcomes speedy broadband

Pictured: Paul Cooke (Sales Manager) and Hattie Heal (Sales Representative)

“For the future, it is essential we have an ultrafast connection like this to allow people to do their jobs.”

Redlynch Agricultural Engineering Ltd offers a comprehensive range of farming machinery to farmers and contractors across 3 counties – Somerset, Wiltshire and Dorset.

From its main site in Bruton Somerset, the company employs specialist teams that include sales, parts, support engineers and administration. The business has kept ahead of how farming has evolved over the years and has quickly adapted to developing technology and ever-changing working practices. Its customers are looking for the best return on investment and rely on Redlynch for its local expertise and knowledge.

Wessex Internet connected full fibre to its Somerset site in 2019. Prior to this, Redlynch had experienced a poor internet connection. The Company Secretary explained how this had impacted the business.

“Our engineers experienced slow download speeds whilst running diagnostic tests, so that it took longer to find the root of the problem, which in turn meant more waiting time for customers and less bookings per day. Staff using the online stock systems found the service slow with recurrent glitches. There were times when they had to limit the number of users at the same time, and the team was faced with several delays to printing items due to the printer running off the server. Everyone found the connectivity poor, very slow and frustrating.”

Managing Director Nick Heal took responsibility for getting the business connected to full fibre broadband via local provider Wessex Internet. The company found the actual installation to be very efficient and it didn’t cause any down time to the day-to-day operations. When asked if there were any noticeable differences once the new connection had been installed the Company Secretary said:

“Generally we have a much better connection which has helped to speed up internal processes and allows wider usage.

The biggest impact is that it has helped us to implement and improve new online systems and programmes. During the pandemic we went paperless, and as more people were working remotely, we realised quickly how much more reliant we were on our servers and the internet. For the future, it is essential we have an ultrafast connection like this to allow people to do their jobs.”

https://www.redlynchtractors.co.uk

Redlynch Agricultural Engineering Bruton, Somerset