Community at our core
How we build local full fibre networks
A local business, we have seen first-hand how the digital divide impacts our neighbours. That’s why we’re committed to connecting even the most remote villages and hamlets.
We work in partnership with communities to identify ‘not-spots’ and build full fibre networks, supported by government funding, to one community at a time reaching places other companies are unable, or unwilling, to go.
See our latest community projects
Find out more about our community projects and network build plans in your area.
How we work with communities
We work with communities to find areas calling out for better broadband, and then partner with dedicated community champions and parish councils to make every project a success.
We start by generating interest. We need enough homes and businesses to sign up to make the project possible.
Building the network
We build our network laying fibre cables through farmland and fields - rather than digging up roads – to get you connected faster.
Six weeks after we start building the network, we start connecting customers. Then you can sit back and enjoy your new connection.
From our brilliant community champions to working with churches, village halls and other vital amenities. Find out more about our work in communities.
Making connections as a community champion
Community Champion Alastair was living in a 1990’s world of connectivity with a satellite broadband service. Then he joined forces with four other community champions to bring full fibre to his village.
Of 39 properties that could take the service, they signed up 28. Everyone had a free installation via the voucher scheme. From start to finish, it took about six months.
“My advice to anyone in a similar position is that it is well worth pursuing. Talk to neighbours, friends, businesses, your parish council – it’s amazing how the momentum gathers and there is always somebody in the neighbourhood willing to help.”
Bringing a new lease of life to the village hall
Having no internet connection was limiting the number of people hiring Fontmell Magna Village Hall, but chairman Rosie found it hard for the charity to justify the high installation costs quoted by other providers. We stepped in and installed full fibre to the hall for free using government funding from the Rural Gigabit Connectivity Voucher scheme.
“We are so glad to have installed Wessex Internet full fibre to the hall. This now future proofs us to be able to serve our community. Now the hall can offer new options to people hiring the hall. For example, it is being offered as a quiet workspace hub for local residents to hire and a local instructor is using the connection to livestream Zumba classes from the hall. "
No cost to communities
Rather than expecting customers to find thousands of pounds to pay for us to connect their village, we apply for and use government funding to support our work. It’s just one of the ways we think outside the box to make change happen for our customers.Find out more
Become a Community Champion
Our community champions help spread the word locally and rally support from their neighbours and local businesses. They play a vital role in making our projects a success. The more interest there is in your area, the more likely we will be able to extend our network to your community.
If you would like to become a community champion or suggest an area that needs full fibre broadband please get in touch.
How we build our full fibre network
By working in partnership with local landowners, our professional engineers are able to lay a network of fibre cables through private fields and farmland - rather than waste time digging up public roads - which means your community can get connected faster with no disruptive road closures.Find out more
Connecting Devon and Somerset
As well as our community projects, we’ve been contracted by Connecting Devon and Somerset (CDS) to provide thousands of homes and businesses in rural areas of South Somerset the fast and reliable broadband they deserve.Find out more