Terms and Conditions

Here you will find all of our product terms and conditions, as well as our complaints code and privacy policy.

Your use of a Wessex Internet service is governed by our terms and conditions and you must agree to abide by them. Your use or others’ use of the service we provide constitutes your agreement to these terms and conditions.

Please select which type of customer you are for the appropriate terms and conditions and fair and acceptable usage policy applicable to your service:

Terms and Conditions

Terms and Conditions for Residential and Small Business Customers

Terms and Conditions for Business Ethernet Customers

Wessex Telephone Terms and Conditions

Total WiFI Terms and Conditions of Service


Complaints Code

Privacy Policy

Please contact us if you require our terms and conditions or policies in a larger font or other format.

Wessex Internet Ltd is a company registered in England and Wales with company number 06258070 and VAT no. GB264949654 whose registered office is at Ranston, Blandford, Dorset, DT11 8PU