Wessex Internet celebrates its 10,000th customer

From L to R: Wessex Internet’s Hampshire Regional Engagement Manager Vicky Missen and Customer Onboarding Specialist Katie Gondelle celebrate reaching 10,000 customers with the Phillips family.

Dorset-based full fibre broadband provider Wessex Internet has hit a major landmark with the connection of its 10,000th customer.

The lucky customer, Dan Phillips from Bisterne, Hampshire was delighted to hear he has won 10 years’ free gigabit broadband as part of the company’s celebrations.

The pioneering and award winning rural-focussed ISP is on track for 60 percent customer growth this year as it rolls out its network in a disciplined and focussed way, recently also surpassing 30,000 properties ready for its gigabit service.

The company focusses on delivering network to hard-to-reach communities across Dorset, South Somerset, Wiltshire and the New Forest and has four government Project Gigabit contracts worth £71m deliver full fibre broadband to over 53,000 properties in the next four years.

2024 has been a year of significant progress as Wessex Internet continues to scale its ultrafast network and customer base in a targeted way. The company has taken a record-breaking 5,000 orders in the year to date and is now regularly installing 500 new customers each month.

Hector Gibson Fleming, CEO of Wessex Internet, said:

“We’re thrilled to welcome our 10,000th customer to Wessex Internet. We are passionately focussed on expanding our services to places where we deliver real social value, and working with our Project Gigabit contracts is enabling us to do that faster and more consistently than ever before. Our continuing trend of a 30% network wide take-up proves that our targeted strategy is paying off. “We’ve never aimed to be the biggest business in the industry, but we understand our rural niche and 2024 has been an incredible year so far. Thanks to the hard work and dedication of everyone in our team we are installing more customers than ever before. Having hit this milestone, we’re now just looking forward to the next 10,000!”

Dan Phillips, the 10,000th customer who has won 10 years’ free broadband, commented:

“As a director of a tech business and with my wife frequently teaching online, we’re delighted to now have an ultrafast broadband connection as it will make a massive difference to our businesses. The whole Wessex Internet team have been friendly and charming from the start. We’re excited that our installation has made us the company’s 10,000th customer, particularly as Sen, the installation engineer did such a good job despite having two puppies trying to assist him. Congratulations Wessex Internet on reaching this milestone!”