Support

[social-links]

We call the main technology powering Wessex Internet Fibre to the Mast (FTTM). This technology allows us to deliver lightning-fast wireless Internet with a high capacity gigabit fibre core to drive massive data throughput to our customers.

Our Fibre to the Mast (FTTM) Technology
Technology Explained
Comparing the two approaches

BT Retail's latest 'fibre' broadband service is being branded Infinity. BT's services use Fibre to the Cabinet (FTTC) technology. This is where fibre is routed to a green cabinet, and your copper telephone line connects to this. In this respect, we're different because we use wireless technology for the final mile compared to copper.

Wessex Internet's service has as much fibre as BT's "Fibre broadband" but we're choosing not to mislead our customers by calling it fibre broadband.

Why ours is better

- Our services go further and faster.
- Our services are being deployed in rural very low populated areas.
- Our services are installed and supported by locals, for locals.
- Our services aren't restricted by Exchange-only lines.
- Our customer support is based in the UK.

Microwave to the Mast technology

Where we expand into regions further afield, we use MTTM, or Microwave to the Mast technology.

We still offer the same high speeds and low latency connections as with our FTTM technology, and all MTTM back hauls support end user connections of at least 30 Mb/s down and 10 Mb/s up, and most support up to 50 Mb/s.

"The service has been a revelation..."
- Ian Bryan
Melcombe Bingham
"I don’t know what I would do without Wessex Internet."
- Steve Williams
Iwerne Minster
"It used to take up to 2 days to download a film, now I can watch it straight away."
- Alan Collns
Tollard Royal
"Efficiently installed, helpful help-desk and finally an internet service fit for the modern era allowing me to work effectively in the country. "
- Jamie Strauss
Farnham
"The installation was within a few days of my order and by first class personnel who took great care."
- Liz & Paul Whetham
Ashmore
Our Product Range...

Superfast Home Broadband

Up to 50 Mb/s fibre-fast broadband without wires. Available to thousands of homes across Dorset and Wiltshire. 1-2 week installation lead time. Local support. Happy customers.

Learn more

Superfast Business Broadband

Our three SME business broadband packages come with a static IP address, business-traffic priority, high data allowances and the ability to use your own router as standard.

Learn more

Internet Phone (VoIP)

Want a cost effective alternative to a BT landline? You can keep your local number and make truly enormous savings. Plus we have 2 exclusive offers for our customers...

Learn more