Comparing the two approaches
BT Retail’s latest ‘fibre’ broadband service is being branded Infinity. BT’s services use Fibre to the Cabinet (FTTC) technology. This is where fibre is routed to a green cabinet, and your copper telephone line connects to this. In this respect, we’re different because we use wireless technology for the final mile compared to copper.
Wessex Internet’s service has as much fibre as BT’s “Fibre broadband” but we’re choosing not to mislead our customers by calling it fibre broadband.
Why ours is better
– Our services go further and faster.
– Our services are being deployed in rural very low populated areas.
– Our services are installed and supported by locals, for locals.
– Our services aren’t restricted by Exchange-only lines.
– Our customer support is based in the UK.
Microwave to the Mast technology
Where we expand into regions further afield, we use MTTM, or Microwave to the Mast technology.
We still offer the same high speeds and low latency connections as with our FTTM technology, and all MTTM back hauls support end user connections of at least 30 Mb/s down and 10 Mb/s up, and most support up to 50 Mb/s.
OUR PRODUCT RANGE
Excellent customer service and clear, regular billing information supplied. Good signal coverage in Iwerne Minster.
Fast internet but loose connection from time to time.
Great value and service.
Great customer service. Helpful engineer.
Wessex remembered me straight away even after a delay because of previous provider,came when they said and no problems with service
Brilliant company. Brilliant Service, the works team superb, clean and tidy throughout the install. You would be foolish to not go with Wessex Internet.
After any years of very poor broadband with BT we were able to join Wessex Internet and have never looked back. Thank you.
superfast a bit disappointing. Worked superfast at first, but seems to have slowed down again.
Living in a remote area and struggling for many years with a minimal download speed of 1 mb, we turned to Wessex Internet We now get a minimal speed of 50 mb with no lagging or buffering, it has made such a difference, and they were very helpful every step of the way!
We are very satisfied and so pleased that we joined up with Wessex
We have only had Wessex internet for a few months and everything is working well, we only have the 35mb speed which is more than adequate for general use and watching programs such as Netflix and prime tv
Everything seems to be ok. Sometimes it seems a bit slow but I don't know if that is my MacBook or the internet.
Dealing with Wessex Internet has been very straightforward. The installation process was completed efficiently and effectively and I am getting the speeds promised.
It works. Fast. Very fast. Very fast indeed. Great customer service too. Don’t go changin’!
Still a brilliant service. Really happy!
Efficient set up. Friendly office staff Quality reception/signal Thus far very pleased and would recommend.
Swift, efficient, value for money and pleasant people.
Super efficient company.. Super fast broadband.!
An extremely good service from first contact through to installation, quick and efficient. The speeds are so much quicker than the old broadband, programmes are ready to watch before I’ve sat down again and when doing boring things like VAT returns, it doesn’t keep cutting out and I have to reconnect. My only gripe is that it doesn’t reach all round the house but I can live with that.
Good personal service and a good product. It has been an easy transition to use Wessex Internet.
The cable was laid underground with the minimum of fuss by a skilful machine operator who was very thorough in respect of finding depth of existing pipes and cables and the end result is we have a very good signal and can very nearly say goodbye to BT, which would please me very much indeed.