How can we help?
Search our Frequently Asked Questions here or see commonly asked topics below.
How do I set up call waiting and call forwarding with Wessex Telephone?
How do I set up my Wessex Telephone via ATA Grandstream?
How do I set up my Wessex Telephone via ONT?
How do I set up Voicemail on Wessex Telephone?
What do the lights mean on my Wessex Telephone Box?
What does the fast beeping sound mean (before I dial out)?
Need help?
If you want some advice on an upgrade to your existing package, or need to let us know about a problem, our friendly Customer Support team in Dorset are here to help Monday to Saturday 8am to 9pm (excluding public holidays) and Sundays / Bank Holidays 10am to 4pm.
Call us on 0333 240 7997, or you can complete the form, and we’ll get back to you.
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